Passenger Information Display System PIDS

Passenger information display system

The ITEStransit real time passenger information display system (PIDS) is a control hub for visual communications with passengers. It is designed to facilitate the management of a digital display network and to reliably share available information with users when they are in an airport, a bus shelter, a train or metro station.

Integration with GTFS/RT and SIRI data sources
ADA-compliant content
Integration with customized data sources through API, JSON and XML
Integration with Computer-Aided Dispatch / Automatic Vehicle Location (CAD/AVL) systems
Customizable, multi-level display priority (schedules, detours, cancellations, emergencies, etc.)
Centralized and remote display management and monitoring through an intuitive cloud-based interface

Convenient status display of the entire network (including a map view)
Live content preview
Simplified creation, editing and planning of your content and your playlist
Quick and simple message creation with a customizable template library and a complete content editor
Integration with social media (Facebook, YouTube, etc.)
Display RSS feeds, the weather and the time
Multimedia passenger information (text, images, videos)
Access and permissions management
Screenshots and proofs of play
Alert notifications and integration with your monitoring and ticketing tools

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Our platform is compatible with

Many types of information to share

Real-time passenger information

Make waiting times seem shorter and reduce your users’ stress by sharing in real time the schedules of incoming buses, the status of the service as well as any delays.

Planned and real-time schedules of the next arrivals
Accessibility, peak times and imminent departures
Disruptions and cancelled routes
Best routes and alternative options
Real-time display of bus and metro occupancy levels

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Emergency messages

Digital displays in metro and train stations and in bus shelters can be used to share emergency messages such as:

Amber alerts
Emergency evacuations
Identifying the nearest exit
Fire alarms

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General interest messages

Keep your passengers informed on various topics. These messages can be shared in a predefined screen zone, or alternately displayed in other content types.

News
New features (e.g.: available Wi-Fi)
Rules and regulations
Fares

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Advertisement space

Maximize your income by using advertisement campaigns. Promotions can be tailored to targeted audiences.

Restaurants (near metro or train stations)
Shows
Movie theatres

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Interactive wayfinding system

One of the main concerns of travellers is to know how to go to a specific location. Whether in an airport or in a train or metro station, the digital signage wayfinding feature helps users find important places:

Directions to the right boarding site
Information desk
Ticket counter
Baggage claim
Washrooms

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ePaper displays

ePaper displays are easily recognizable due to their luminosity and the fact that their light is softer while still ensuring excellent readability. There are many benefits of using e-Ink for passenger information systems.

Benefits

Lower costs and uses less energy
Battery-operated
Solar-powered
Designed for indoor and outdoor use
Easier readability

Highly secure solution

Two-factor authentication
Activate the two-factor authentication feature for enhanced security.

Password management
Set up the password creation requirements for users within an organization.

Azure
Highly secure hosting solution used by 95% of Fortune 500 companies.

Single Sign-on (SSO)
Use your users’ Active Directory accounts to connect to the ITESLIVE studio.

Works on all display types

The passenger information display system can be used on LED, LCD and E-Ink/ePaper displays as well as with touchscreens, video walls and variable message sign (VMS) displays.